Participants
Participants are the end-users of the Intervengine platform. They are the individuals who receive coaching, engage with Journeys and Content, and complete Activities and Health Measures.
Think of them as the members, clients, or patients your program is designed to support. The entire platform is built around delivering a tailored and engaging experience to them.
Profile Information
Each participant has a profile with their First Name, Last Name, Gender, Email, and Mobile Number.
To ensure every account is unique, Email addresses and Mobile Numbers must be unique across the entire system. A Coach cannot use the same email or mobile number as another Coach or a Participant.
Organization & Segmentation
You can organize participants for targeted interventions and access control:
- Apply Tags to segment participants into dynamic groups (e.g.,
high-risk,new-starter) for use in Campaigns. - Apply Groups to control which coaches can see them and what content they can access.
Preferences & Notifications
Participants can set their Preferred Timezone and Reminder Hours to ensure they receive notifications and scheduled activities at the most convenient times for them.
External ID
This is an optional, unique identifier you can use to link a participant's Intervengine profile to a record in an external system, such as a Customer Relationship Management (CRM) or an Electronic Health Record (EHR) system.