Skip to main content

Transitions

Transitions define how to move from one State to the next. You can add Transitions between States in two ways:

Drag a new Transition from the output of one State and connect it to the input of another State:

Adding Transition
Adding Transition
info

All Transitions have to move from one State to another State. This is controlled via the Trigger

  • Time Seconds, Minutes, Hours, Days from reaching the State
  • Time from Start Seconds, Minutes, Hours, Days from when the Journey has started
  • Response When the user responds to a previous Message that the Journey has sent
  • Signal When a specifc event happens within Intervengine
info

When a Transition is executed, you can add Attachments, these will be executed as the participant moves through the Journey

  • Send Message App Message, Notification, Email, SMS
  • Add Card
  • Start Journey Allows you to chain Journeys together and preform branching
  • Assign Tags or Remove Tags
  • Add Groups
  • Add Extras
  • Add Task

Send Message Autofills​

Send Message attachments support autofills — placeholders in the subject or body that the platform replaces with real values when the message is sent. The syntax is a single pair of braces around the autofill name, e.g. {recipientFirstName}.

Autofills work in any text field on a Send Message attachment (subject, HTML body, plain text body, in-app / SMS / push / card content) regardless of the channel.

For most journey messages the recipient and participant are the same person — the autofills exist as separate sets so a message sent to a coach can still reference the participant the message is about.

AutofillReplaced with
{appName}The app / tenant name (e.g. "BoostMe", "Anthogen")
{recipientFirstName}First name of the person receiving the message
{recipientLastName}Last name of the person receiving the message
{recipientUserId}Internal Firebase user ID of the recipient
{recipientId}Internal Intervengine user ID of the recipient
{recipientDynamicLink}Firebase dynamic link that opens the app for the recipient
{recipientPasswordResetLink}Password reset link for the recipient — only generated when the recipient has an email address
{participantFirstName}First name of the journey participant
{participantLastName}Last name of the journey participant
{participantUserId}Internal Firebase user ID of the participant
{participantId}Internal Intervengine user ID of the participant

If an autofill has no value for the recipient (e.g. {recipientPasswordResetLink} when the recipient has no email), it is replaced with an empty string. Autofill names are case-sensitive.